Emergency Repairs
To assist you in the event of an emergency repair please refer to the following information and contact details.
Emergency repairs
this includes all of the following:
burst water pipes
blocked or broken toilet
serious roof leak
gas leak
dangerous electrical fault
flooding or serious flood damage
serious storm, fire or impact damage
failure or breakdown of the gas, electricity or water supply to the premises
failure or breakdown of an essential service or appliance for water or cooking
fault or damage that makes the premises unsafe or insecure
fault or damage that can likely injure a person, damage property or inconvenience you
a serious fault in a staircase or lift or other area that inconveniences you in gaining access or using premises.
An emergency consists of a life threatening matter or an incident which will cause damaged to the property if not actioned immediately.
All other maintenance requests are to be lodged on the PropertyMe tenant portal or by email to
ManagementNT@email.propertyme.com
Steps to action an emergency repair
01
Report
Report to Emergency Repair Contact
02
Notify
Notify Property Manager by email in writing ManagementNT@email.propertyme.com
NOTE:
The cost of a locksmith will be at the tenant expense.
ELECTRICAL
Triki Electrical
0412 634 324
Neptune Electrical
8941 9784
PLUMBING & GAS
Gold Medal Plumbing
0476 984 221 / 0419 869 881
Precision Plumbing
0438 002 806
GLASS REPAIR
Pete’s Glass
0418 211 424
LOCKSMITH
Top Lock NT
8947 4500
In the event the maintenance / repair you have reported does not consist of an Emergency repair you will be liable for the cost of the service.