Emergency Repairs
Steps to action an emergency repair
To assist you in the event of an emergency repair please refer to the following information and contact details
Emergency repairs - this includes all of the following:
- burst water pipes
- blocked or broken toilet
- serious roof leak
- gas leak
- dangerous electrical fault
- flooding or serious flood damage
- serious storm, fire or impact damage
- failure or breakdown of the gas, electricity or water supply to the premises
- failure or breakdown of an essential service or appliance for water or cooking
- fault or damage that makes the premises unsafe or insecure
- fault or damage that can likely injure a person, damage property or inconvenience you
- a serious fault in a staircase or lift or other area that inconveniences you in gaining access or using premises.
An emergency consists of a life threatening matter or an incident which will cause damaged to the property if not actioned immediately.
All other maintenance requests are to be lodged on the PropertyMe tenant portal or by email to ManagementNT@email.propertyme.com
Steps to action an emergency repair
01
Report
Report to Emergency Repair Contact
02
Notify
Notify Property Manager by email in writing ManagementNT@email.propertyme.com
NOTE:
The cost of a locksmith will be at the tenant expense.
Contact
ELECTRICAL - Good Sparks Electrical: 0404 090 466
ELECTRICAL - Neptune Electrical: 8947 4500
PLUMBING/GAS - Gold Medal Plumbing: Joe 0476 984 221 / Jackie 0419 869 881
PLUMBING/GAS - Tap & Drain Doctor NT: 8947 2343 / 0475 862 377
GLASS REPAIR - Easy Glass: 8947 3279
LOCKSMITH - Top Lock NT: 8947 4500
In the event the maintenance / repair you have reported does not consist of an Emergency repair you will be liable for the cost of the service.